Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

74% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.5 out of 5 for work life balance, 3.8 for culture and values and 3.7 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (415) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great benefits and well taken care of" ((in 1072 reviews)); "Great people and love the workflow" ((in 471 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 264 reviews)); "Great work life balance and ability to create own projects" ((in 192 reviews)); "Great team member travel program" ((in 188 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 557 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 544 reviews)); "Long hours and weekends but that comes with hotels" ((in 420 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 363 reviews)); "Managers were bad at communicating with each other and satff." ((in 166 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Barcelona , Madrid , Sevilla , Vigo , Badalona , Murcia , A Coruña , Sevilla La Nueva , Alcalá de Henares

Hilton reviews

3.9

74% would recommend to a friend

(11,519 total reviews)

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (11,519 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,519 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews

4.0

Jul 31, 2025

Company is Okay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

You can learn so many things from different people

Cons

Too many higher ups you have to remember and satisfy, even when it’s not even your main scope

3.0

Jul 31, 2025

Good job but unorganized staff

Cashier/barista

Recommend

CEO approval

Business Outlook

Pros

Good coworkers. Good employee cafeteria.

Cons

Bad training, unorganized managers, “task force” usually has no idea what’s going on

2.0

Jul 31, 2025

Hilton Americas

Administrative assistant

Recommend

CEO approval

Business Outlook

Pros

the lunch in the cafeteria is only a $1 we are in downtown so having free parking is a plus

Cons

Low pay Hierarchy No room for growth unless you are willing to wait 3-5 years the "leaders" don't care about anybody other than themselves they portray a "best place to work for" but its all a lie no recognition other than a $20 gift card and a lunch once a year

Viewing 448 - 450 of 11,519 Reviews

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Hilton

Hilton reviews

Company ratings over time

Ratings by demographic groups

Reviews by job title

Company is Okay

Good job but unorganized staff

Hilton Americas

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