Hilton reviews

3.9

74% would recommend to a friend

(11,515 total reviews)
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Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,515 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
4.0
Sep 14, 2015

Customer Case Coordinator (Remote)

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Flexible hours with the ability to work from home. Great position for students looking to pick up some extra funds. Hilton hotel discounts and free stays on select days is also a great plus. Frequent opportunities to apply to other departments within company.

Cons

As with any customer service position, customers can be difficult when their reservation requirements are unavailable.

4.0
Aug 20, 2015

gooood

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Night shift, uniform, team work, use english

Cons

Poorly paid, can't really sleep

Viewing 328 - 330 of 11,515 Reviews

Glassdoor has 13,615 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.