Hilton reviews

3.9

75% would recommend to a friend

(11,500 total reviews)
avatar

Christopher Nassetta

86% approve of CEO

63% positive business outlook

Hilton has an employee rating of 3.9 out of 5 stars, based on 11,500 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Turismo y hospedaje industry (3.6 stars).

Reviews by job title

12K reviews
3.0
Dec 29, 2017
Recommend
CEO approval
Business Outlook

Pros

Big company, there are opportunities if you work hard and you are patient.

Cons

Lots of politics, slow, lots of internal processes, hard to foresee next steps internally

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Hilton Response
8y
Thank you for your review and offering feedback as we value your honesty. We are disappointed to hear that you did not experience the working dynamic as you had hoped and one that we strive to promote. We wish you well with all your future endeavors and appreciate you sharing our hospitality and vision.
5.0
Oct 7, 2017

revenue coordinator

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The environment Work in team The way you are formed The membership program I love the company

Cons

Right now working in Hilton has only pros.

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Hilton Response
8y
Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Hilton works diligently to promote a positive work environment and a culture that embraces all of our values. We are glad this is the case for you!
3.0
Jul 30, 2017

NOT VERY RECOMMENDED

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Department environment. - Big hotel with business events. - Good chain.

Cons

- Big rotation of people. - Poor management. - Weird atmosphere.

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Hilton Response
8y
Thank you for providing us with your feedback. We appreciate your candor. Though we strive to promote a positive working environment, it sounds from your remarks that there could be opportunities for improvement. Please know your comments have been shared with leadership. Thank you again for taking the time to share your thoughts with us.
Viewing 28 - 30 of 11,500 Reviews

Glassdoor has 13,598 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.