HSBC reviews

3.8

72% would recommend to a friend

(28,269 total reviews)
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Georges Elhedery

68% approve of CEO

66% positive business outlook

HSBC has an employee rating of 3.8 out of 5 stars, based on 28,269 company reviews on Glassdoor which indicates that most employees have a good working experience there. The HSBC employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

28K reviews
4.0
Aug 10, 2010
Recommend
CEO approval
Business Outlook

Pros

Competitive pay, satisfactory benefits package Attainable and reasonable sales goals "Laissez Faire" sales environment Universally recognized banking brand International focus The salary for an HSBC BRB is higher (on average) than the same position at a competing bank, but the incentive pay is lower. Sales goals are appropriate and achievable for talented BRB's: HSBC is not a widget-based bank; they are focused on quality, not quantity. Instead of 5 checking accounts per day like some of the competing domestic banks require of their salespeople, HSBC wants its sales force focusing on cross-selling insurance, investments and credit products to its existing affluent client base and prospecting for commercial accounts. Management is not constantly breathing down your neck nor are they micromanaging (as long as you are proactive and are hitting your monthly numbers). They also encourage (and technically, mandate) self-written insurance and investments where other banks are stripping their employees of this responsibility and placing the burden entirely on the Financial Advisor. An unlicensed personal banker is a mere order taker, and serves little purpose to their branch, short of account opening, service and maintenance. An HSBC BRB truly has the opportunity to present his or her clients with a holistic banking proposition: checking, savings, credit, insurance and investments all with a global banking platform.

Cons

Ridiculously stifling compliance culture "Not my job" attitude across many departments Constantly changing procedures Laughably overpaid managers Too many "Vice-Presidents" Outdated computer systems Conflicting answers/directives from the same departments No good deed goes unpunished It's all right there.

2.0
Aug 5, 2010
Recommend
CEO approval
Business Outlook

Pros

the benefits are in line

Cons

Very political, a "good-ol boy's network"---they select certain individuals and groom them for advancment, and for that reason they don't always select someone who has the drive and initiative...bottom line: Talent doesn't always equal success at HSBC. They say all the right things to you and to the public at any job fairs, but don't practice what they preach.

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