HCLTech Technical Support Engineer reviews

3.2

44% would recommend to a friend

(125 total reviews)
avatar

C. Vijayakumar

71% approve of CEO

72% positive business outlook

Technical Support Engineer employees have rated HCLTech with 3.2 out of 5 stars, based on 125 company reviews on Glassdoor. This indicates that most Technical Support Engineer professionals have a good working experience there. HCLTech is rated in line with the average (within 1 standard deviation) by Technical Support Engineer professionals compared to other employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

125 reviews
1.0
Sep 4, 2024
Recommend
CEO approval
Business Outlook

Pros

1. Training 2. Family Orientated 3. Great Communications via email from India 4. Only think of 3 5. Yep nothing else really

Cons

1. SLT are based in Southeast Asia can't resonate with APAC Australia staff 2. Culture Clash 3. Broken English is hard to understand with SLTs based in Shanghai 4. SLA focussed vs team performance/customer satisfaction 5. Let go of great staff due to the sake of cost-cutting just before Christmas not knowing how to read stats thinking we did not have enough work then SLAs were affected due to not having enough staff to cover the workload

Viewing 22 - 24 of 125 Reviews

Glassdoor has 56,590 HCLTech reviews submitted anonymously by HCLTech employees. Read employee reviews and ratings on Glassdoor to decide if HCLTech is right for you.