Foundever reviews

3.9

78% would recommend to a friend

(19,194 total reviews)
avatar

Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Jul 30, 2017

Great job, bad customers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

They supply all equipment except the computer monitor. You only need internet.

Cons

The Starbucks Customers are crazy and will lie for coffee and credits.

1.0
Jul 6, 2017
Recommend
CEO approval
Business Outlook

Pros

Nine that I can think if

Cons

Call centre environment, hard work, low pay,, nasty management, no progression, dealing with snooty John Lewis customers who think they're talking to a partner but it's the Exeter call centre, on way worse pay than JL staff. Awful, don't shop with J L!

avatar
Foundever Response
7y
We’re sorry to hear that you didn’t enjoy your time with us here at Sitel. Since then, our pay rates have increased year on year, always above the living wage. Progression and development is very important to us here, with Team Managers spending one to one time with their teams to discuss their goals and aspirations, whilst working together to support each other in achieving those goals. Customer service can be challenging, that’s why we always ensure we have the best customer service advisors available to take on the challenge!
1.0
Jul 3, 2017
Recommend
CEO approval
Business Outlook

Pros

None at all, cant think of 1

Cons

Everything, I did a week and had a bad feeling... I started job first without handing my notice in at my current job to get a feel... the feel was bleak!

Viewing 286 - 288 of 19,194 Reviews

Glassdoor has 24,631 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.