Does Foundever pay their employees well?

According to anonymously submitted Glassdoor reviews, Foundever employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Foundever. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Foundever?

77% of Foundever employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Foundever 3.8 out of 5 for work life balance, 4.0 for culture and values and 3.9 for career opportunities.

What are the top reviewed jobs at Foundever?

Customer Service Representative (4405) , Customer Service Representative (CSR) (1492) , Customer Service Professional (745) , Customer Service Agent (693) , Customer Service (424) , Customer Service Advisor (293) , Call Center Agent (292) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (249) , Learning Specialist (202) , Operations Manager (197) , Technical Support (178) , Call Center Representative (155) , Customer Service Associate (139)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1053 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 650 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 478 reviews)); "Benefits are good and fair" ((in 467 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 349 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1181 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 784 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 241 reviews)); "Can be very demanding and no bonus pay during bank holidays" ((in 141 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 129 reviews))

What are employees saying about Foundever layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Foundever layoffs and their outlook for job security at Foundever in 2026.

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Foundever

Foundever reviews

3.9

77% would recommend to a friend

(19,142 total reviews)

Laurent Uberti

83% approve of CEO

71% positive business outlook

Ratings by category

4.3

Diversity & inclusion

4.0

Culture & values

3.9

Career opportunities

3.8

Work/Life balance

3.8

Senior management

3.6

Compensation and benefits

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,142 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

19K reviews

5.0

Jun 3, 2026

Great training and culture, but still in learning phase

Customer service professional

Recommend

CEO approval

Business Outlook

Pros

Good training provided Good learning opportunities positive work culture Learning opportunities Smooth joining process

Cons

* Still new, learning the process * Too early to comment on long-term growth * Initial learning curve

5.0

Jun 3, 2026

Great place to work

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

innovative work culture and focus on employee development."

Cons

Foundever has built its strong position in the market is very inspiring.”

2.0

Jun 3, 2026

Good start for a career, but low pay

Customer support professional

Recommend

CEO approval

Business Outlook

Pros

Good to start the career in this company

Cons

Cab time management And bare minimum salary to survive

Viewing 25 - 27 of 19,142 Reviews

Jobs at Foundever

Customer Service Representative

Director, Account Management - Insurance

Remote

View job

Director, Account Management - Travel & Hospitality

Remote

View job

Early Career and University Programs Manager - Remote.

Customer Service Representative