Foundever reviews

This place is so toxic! Do yourself a favor and don’t even apply. The trainers are awful, they put people against each other and let people absolutely bully and harass people. And don’t even think about going to HR, they’re just as bad. The only way you’ll move up in the company is if you are involved in a romantic relationship with someone who is in a higher position. It’s disgusting how they treat their employees, almost to the point where it’s unethical. I’m surprised they haven’t been shut down because of their employee treatment. Also, they did not follow any COVID protocol, even after the scare that someone came in with COVID. When that happened, it shut down for a few days and no one was paid or anything, which isn’t that big of a deal I suppose, but there was no communication as to when we were allowed to come back, it was the agents responsibility to call every single day (some of us had shifts starting at 7am and lived far away) so we’d have to get up extra early to call and see if the site was back open, it then took weeks for them to offer work from home accommodations. If you weren’t one of the chosen few, you were treated like absolute garbage. This is just a terrible company to work for.

Poor management skills - I had several different coaches during the few months that I worked here, and I witnessed several coworkers in the chat having breakdowns and begging managers to take the calls so they could calm down simply to be told they would have to deal with it and then calm down during their break, but to ensure not to take more than the alloted time off the phone. No one had any straight answers to any question. I asked 3 coaches the same question and got 3 different answers. All said that their answer was the "right" answer. No room for human error. You couldn't even make simple mistakes without having your job threatened. The environment from the customers alone was borderline harassment and not worth the money. The breaks flew by way too fast and even working from home, if I didn't precook something I couldn't eat. An incredibly complex call out system. Had to ensure to call 2 separate numbers and leave the same messages and then also let your coach know.