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      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      77% would recommend to a friend

      (19,194 total reviews)
      avatar

      Laurent Uberti

      83% approve of CEO

      71% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Career opportunities

      3.8

      Work/Life balance

      3.8

      Senior management

      3.7

      Compensation and benefits

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,194 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      1.0
      Mar 23, 2022

      Sweathouse work environment

      Healthcare customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      remote work Most equipment provided by company

      Cons

      Being previously employed to this company has been the worst part of my remote work career. They treat you like robots I don’t expect you to ever mess up even if it’s only wants. Their equipment is very outdated their systems are outdated and if there are issues with the equipment or with different programs it is blamed on you more than anyone else. You also only get one monitor and a headset and mouse and keyboard. You have to provide the other monitor. Pay is very low starting at $10 an hour.

      1.0
      Mar 20, 2022

      No leadership

      Senior manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      None that I can think of.

      Cons

      No direction from leadership. When you attempt to do your job you are talked down to and never receive any kind of appreciation.

      1.0
      Feb 8, 2022

      Capital One CSR Review

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      - The training was fairly decent. - Handling customers was the easy part.

      Cons

      - After the one month training for the capital one program as a CSR I got out into production. - The company consistently doesn't follow its own policies. For example, two women were guaranteed a certain shift working until 9pm in their time zones and the SYKES scheduled them until 11pm. Rather than resolve it civily they were both fired because the company has zero integrity. They would much rather hire a new batch of 30+ CSR's than own up to their own faults. - Stay far away from SYKES. If you need to use the restroom and it's not within your prescribed break time then you will be penalized for using the bathroom while you are working from home. - They will throw you under the bus so that they can save themselves (the "Team Leaders" that is). - The software they used for the Capital One program is archaic and will break down on you on a daily basis to the point you will be held accountable for the company's software issues. - They will do anything to avoid accountability.

      Viewing 247 - 249 of 19,194 Reviews
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      ReviewsFoundever reviews

      Glassdoor has 24,631 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.