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      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      77% would recommend to a friend

      (19,181 total reviews)
      avatar

      Laurent Uberti

      83% approve of CEO

      71% positive business outlook

      Ratings by category

      4.3

      Diversity & inclusion

      4.0

      Culture & values

      3.9

      Career opportunities

      3.8

      Work/Life balance

      3.8

      Senior management

      3.7

      Compensation and benefits

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,181 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      19K reviews
      2.0
      May 21, 2014

      This is a job, not a career.

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Once you do your application, you can start working within a week or 2. They pay more than minimum wage.

      Cons

      There is really no room for advancement. I have been here for a year and they are so unorganized that they can not tell you how much PTO, UPTO, VAC you have earned. They don't know how many points people have against them from calling out. They have high expectations and only are paying 9.00 an hour for a 13.00 an hour job. When you have your coachings they talk about everything you did wrong, and nothing that you did right even if quality gave you a 100 on your call or email. Coaches don't even know the procedure for circumstances, they never answer your questions, they just tell you to check a manual.

      3.0
      May 17, 2014

      Typical Call Center Environment

      Bilingual technical support
      Recommend
      CEO approval
      Business Outlook

      Pros

      most people are ok if you are in a small team, good benefits, senior management friendly with employees, good values, casual dress code optional

      Cons

      too much Voluntary Departure Time offered to the employees means loosing some businesses, low pay rate means losing valuable employees, not so up-to-date with technology

      Viewing 18994 - 18996 of 19,181 Reviews
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      Glassdoor has 24,615 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.