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      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      78% would recommend to a friend

      (19,209 total reviews)
      avatar

      Laurent Uberti

      84% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,209 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      19K reviews
      3.0
      Mar 2, 2016

      Former Employee

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good ongoing employee training program

      Cons

      Outside management hires are not treated equally

      4.0
      Mar 2, 2016

      Work@Home

      Phone operator
      Recommend
      CEO approval
      Business Outlook

      Pros

      Very comprehensive and PAID training. Staff is friendly and seemed interested in my success. I have read a lot of negative reviews of those who got higher in the company but working at the lowest level, just as a phone operator, I felt very cared for. That paid training is a pretty sweet deal. Even if you decide that Sitel isn't for you, you might as well take 2 weeks out of your life and earn $1500 for watching someone read you powerpoints. They were pretty lax on rules too. I accidentally spend 20 minutes in Aux 7 (the aux to go into to stop calls from coming in) and I didn't get in trouble. The trainers seemed genuinely interested in making sure that you as a person were okay with the job. Now keep in mind I am talking about the work at home experience, I cannot speak to the brick and morter operations that Sitel runs. All I can say is I got paid well to sit at home and answer phones.

      Cons

      It's answering phones, no frills about that. People will scream at you over the most banal things and you have to find a way to pretend to care.

      Viewing 18766 - 18768 of 19,209 Reviews
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      Glassdoor has 24,652 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.