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      Foundever

      Engaged Employer

      Foundever reviews

      3.9

      78% would recommend to a friend

      (19,234 total reviews)
      avatar

      Laurent Uberti

      84% approve of CEO

      71% positive business outlook

      Ratings by demographic groups

      Foundever has an employee rating of 3.9 out of 5 stars, based on 19,234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

      Reviews by job title

      19K reviews
      4.0
      Aug 8, 2015

      Agent

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      The employees and helping the customers.

      Cons

      None it's a great place to work.

      4.0
      Aug 8, 2015

      Nice people

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      People are nice! Easy to work with.

      Cons

      Salary does not increase even after 2 years.

      1.0
      Aug 8, 2015

      Training was a joke

      Technical support agent
      Recommend
      CEO approval
      Business Outlook

      Pros

      Free DIRECTV if you stick around long enough to get it. 1-3 weeks OCP.

      Cons

      Training is sub-par. Had multiple and ongoing technical issues (sitel side) multiple times throughout day and multiple days with VOIP, Conference Call service, Adobe Connect slow, awful customer management database looks like Windows 95. Trainer seemed to talk down to the new employees. I don't know how that keeps anyone around or wanting to do this crappy job for a mere $9.00 hour. So many different databases and so many stupid things you have to do just to handle a call and manage to do this within the call metrics. It's a slap in the ba**s either way you put it. I see why when I call into DIRECTV they seem disgruntled.

      Viewing 18637 - 18639 of 19,234 Reviews
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      ReviewsFoundever reviews

      Glassdoor has 24,687 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.