Foundever reviews

3.9

78% would recommend to a friend

(19,226 total reviews)
avatar

Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,226 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

19K reviews
3.0
Nov 20, 2016

work @ home agent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

work from home, paid training

Cons

commission scale, no choice in scheduling

2.0
Nov 19, 2016

Great for agents, but no loyalty to veteran employees

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Agents can make great bonuses, depending on the client you work for, there are numerous incentives and hours are flexible (if you are). Benefits are surprisingly good.

Cons

If you are a loyal employee and stick around, there's really nothing for you. Especially if you move to a support staff role. No incentives, bonuses, you end up with a cap on pay rate, and there are no COLA increases for you. Agents, coaches etc within in a year or two are making almost as much as someone who has been there 20 years. Repeatedly adding more and more duties, taking on the work of other people when they leave and are not replaced, with no additional compensation. Yet others who have "supposedly" taken on additional roles are given a 30% increase.

Viewing 18631 - 18633 of 19,226 Reviews

Glassdoor has 24,678 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.