Foundever reviews

3.9

78% would recommend to a friend

(19,250 total reviews)
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Laurent Uberti

84% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,250 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

19K reviews
2.0
Apr 11, 2017

More cons than pros

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Work from home, thats about it

Cons

not flexible, jumped from project to project

1.0
Apr 10, 2017

CSR

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Some coaches are very helpful

Cons

Recruiters not forth coming. Will force Mandatory Time Off...hours cut without warning. Schedules can change daily. No support. Chat rooms used for coaches with very slow response time, resulting in angry customers. No supervisors to take calls when requested by customers. Even top CSR's wait up to a month between campaigns, our coach recommended while waiting for the next campaign apply for food stamps, unemployment, LIEAP, food pantry...to name a few...what a slap in the face and a waste of a year of my life

3.0
Apr 10, 2017

No Structure

Recommend
CEO approval
Business Outlook

Pros

Good oints system for those who have been on a point sytem in a call center.

Cons

No structure and asssitance from knowledgable leaders about the postion. Systems never worked. Resources were unreliable at your work desk and at the call center.

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Foundever Response
9y
Thank you for your review and bringing some issues. All feedback helps us to improve and create better place for our employees. Kind regards.
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Glassdoor has 24,705 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.