Is Foundever a good company to work for as a Customer Service Representative/TSR?

Customer Service Representative/TSR professionals working at Foundever have rated their employer with 4.2 out of 5 stars in 51 Glassdoor reviews. This is a higher than average score with the overall rating of Foundever employees being 3.9 out of 5 stars. Search open Customer Service Representative/TSR Jobs at Foundever now and start preparing for your job interview by browsing frequently asked Customer Service Representative/TSR interview questions at Foundever .

Does Foundever pay Customer Service Representative/TSR employees well?

Customer Service Representative/TSR professionals rate their compensation and benefits at Foundever with 3.9 out of 5 stars based on 51 anonymously submitted employee reviews. This is 5.3% better than the company average rating for salary and benefits. Find out more about Customer Service Representative/TSR salaries at Foundever.

What are the top reviewed jobs at Foundever?

Customer Service Representative (4427) , Customer Service Representative (CSR) (1505) , Customer Service Professional (762) , Customer Service Agent (697) , Customer Service (426) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (260) , Learning Specialist (203) , Operations Manager (199) , Technical Support (179) , Call Center Representative (155) , Quality Analyst (140)

What are the pros of working at Foundever according to real employee reviews?

"Work from home position was good and able to switch shifts" ((in 1057 reviews)); "The company has some rules which is very quick to take decision making process which is great for people to get things done ✅" ((in 659 reviews)); "good training and you can find helpful supervisors that could assist you around the production area." ((in 475 reviews)); "Benefits are good and fair" ((in 444 reviews)); "Hr take care of employee and has understanding as well as work environment is very good." ((in 380 reviews))

What are the cons of working at Foundever according to real employee reviews?

"The majority of this company's bills are being on the phone all day and a low salary." ((in 1168 reviews)); "The pay is low and you are on the phone back to back for 8 hours." ((in 797 reviews)); "Managers need training they do help but ive hear many other managers are rude and savage" ((in 243 reviews)); "Can be very demanding and no bonus pay during bank holidays" ((in 137 reviews)); "Long hours and can get tedious at times when there is no calls starting at a wall all day" ((in 134 reviews))

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Foundever

Foundever Customer Service Representative/TSR reviews

4.2

80% would recommend to a friend

(51 total reviews)

Laurent Uberti

76% approve of CEO

73% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (51 reviews)

Ratings by demographic groups

Race / Ethnicity

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Customer Service Representative/TSR employees have rated Foundever with 4.2 out of 5 stars, based on 51 company reviews on Glassdoor. This indicates that most Customer Service Representative/TSR professionals have an excellent working experience there. Foundever is rated in line with the average (within 1 standard deviation) by Customer Service Representative/TSR professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

51 reviews

5.0

Jun 21, 2024

Outstanding

Tsr/customer service representative

Recommend

CEO approval

Business Outlook

Pros

Compensation, management, equipments, environment, training

Cons

long ride from home to work even if using a motorcycle

2.0

Jun 17, 2024

Workload does not equal the pay

Tsr support

Recommend

CEO approval

Business Outlook

Pros

Nothing. No pros. All cons.

Cons

Low pay. High workload. Management does not care at all as long as you give them what they need you are useful, but if not then you're out.

3.0

May 12, 2024

TSR

Tsr support

Recommend

CEO approval

Business Outlook

Pros

Friendly People, but depends on the account

Cons

Starting salary is good for starters but not for people with experience

Viewing 13 - 15 of 51 Reviews

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Foundever Customer Service Representative/TSR reviews

Company ratings over time

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Outstanding

Workload does not equal the pay

TSR

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