Foundever reviews

3.9

77% would recommend to a friend

(19,180 total reviews)
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Laurent Uberti

83% approve of CEO

71% positive business outlook

Foundever has an employee rating of 3.9 out of 5 stars, based on 19,180 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Foundever employee rating is in line with the average (within 1 standard deviation) for employers within the Telecomunicaciones industry (3.6 stars).

Reviews by job title

19K reviews
4.0
Mar 15, 2015
Recommend
CEO approval
Business Outlook

Pros

No commute, all equipment provided at no additional charge, various campaigns t choose from, promotional opportunities fairly quick. It's a great way to avoid the loud chaotic environment of a call center atmosphere. The company offers great benefits and promotes from within.

Cons

Starting pay should be no less than $11.00. $9.00 hardly supports a family. Training should be longer and include more information that will allow employee to be more equipped when they get into production. Operation, Coaches, and Trainers can be unprofessional in their interaction with employees. Human resources fails to act on behalf of the employee.

1.0
Jan 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Nothing positive in this company.

Cons

Foundever Lisbon is the worst company that I have worked with. The HR, the Managers, especially the Spanish speaking Managers working in English Market are the worst, incompetent and racists. If you are expert in lying, breaking the company rules and polluting the work place then you are a bets fit for Foundever Lisbon. The inadequacy of the HR team is evident in their inability to address employee concerns and grievances effectively. Instead of fostering a supportive and inclusive work environment, they seem to perpetuate an atmosphere of neglect and disregard for the well-being of the workforce. It's disconcerting to witness a department that should be a pillar of support fail so spectacularly in its role. The situation is exacerbated by the behavior of certain managers, especially those who are responsible for overseeing English-speaking teams. Their lack of proficiency in the language not only hinders effective communication but also leads to misunderstandings and a palpable sense of exclusion for non-Spanish-speaking employees. This language barrier has become a breeding ground for mismanagement, where directives are unclear, and expectations are often muddled.

1.0
Jan 15, 2024
Recommend
CEO approval
Business Outlook

Pros

Ability to work from home other then that Nothing good has come from my experience They do very sketchy Business Transactions and treatment of their employees is no Different APPLICANT BE WARNED!!!!!

Cons

Almost every thing they Do is a con I am not sure how the are able to get away with most of what they do.Sitel,then Sykes, then foundever,Harver,Align all under the same umbrella They must be doing some sort of tax fraud at the very least ,with the amount of name changes and integrations they do they I get the business model and aspect but your equiptment I'd not good enough to handle the HORDS of customer calls and complaints and issues that make it nearly if not impossible to meet the metrics they expect you to adhere to to keep your job.

Viewing 142 - 144 of 19,180 Reviews

Glassdoor has 24,614 Foundever reviews submitted anonymously by Foundever employees. Read employee reviews and ratings on Glassdoor to decide if Foundever is right for you.