Is Foundever a good company to work for as a CSA - Customer Service Associate?

CSA - Customer Service Associate professionals working at Foundever have rated their employer with 4.4 out of 5 stars in 90 Glassdoor reviews. This is a higher than average score with the overall rating of Foundever employees being 3.9 out of 5 stars. Search open CSA - Customer Service Associate Jobs at Foundever now and start preparing for your job interview by browsing frequently asked CSA - Customer Service Associate interview questions at Foundever .

Does Foundever pay CSA - Customer Service Associate employees well?

CSA - Customer Service Associate professionals rate their compensation and benefits at Foundever with 4.1 out of 5 stars based on 90 anonymously submitted employee reviews. This is 10.3% better than the company average rating for salary and benefits. Find out more about CSA - Customer Service Associate salaries at Foundever.

How happy are CSA - Customer Service Associate professionals working at Foundever?

87% of CSA - Customer Service Associate employees at Foundever would recommend their employer to a friend. This rating has increased by 15% in the past 12 months. CSA - Customer Service Associate professionals have also rated Foundever with a 4.2 rating for work-life-balance, 4.2 rating for diversity and inclusion, 4.4 rating for culture and values and 4.1 rating for career opportunities.

What are the top reviewed jobs at Foundever?

Customer Service Representative (4428) , Customer Service Representative (CSR) (1505) , Customer Service Professional (762) , Customer Service Agent (697) , Customer Service (426) , Call Center Agent (293) , Customer Service Advisor (293) , Coach (285) , Team Leader (285) , Customer Service Professional (CSP) (260) , Learning Specialist (203) , Operations Manager (199) , Technical Support (179) , Call Center Representative (155) , Quality Analyst (140)

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Foundever

Foundever CSA - Customer Service Associate reviews

4.4

87% would recommend to a friend

(90 total reviews)

Laurent Uberti

93% approve of CEO

84% positive business outlook

Ratings by category

4.4

Culture & values

4.2

Diversity & inclusion

4.2

Work/Life balance

4.2

Senior management

4.1

Compensation and benefits

4.1

Career opportunities

Customer Service Associate (CSA) employees have rated Foundever with 4.4 out of 5 stars, based on 90 company reviews on Glassdoor. This indicates that most Customer Service Associate (CSA) professionals have an excellent working experience there. Foundever is rated 23% above average by Customer Service Associate (CSA) professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

90 reviews

5.0

Jul 18, 2025

Good

Customer service agent (csa)

Recommend

CEO approval

Business Outlook

Pros

2 way cab and incentives

Cons

Work pressure high call volume

4.0

May 25, 2025

Pay

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Basic pay and quick training.

Cons

Programs are quick and abruptly to end.

Foundever Response

Thanks so much for sharing your experience with us. We want you to feel comfortable sharing good or bad news with us. We work hard on creating a positive experience for our associates, and I understand here that we were not fully able to deliver that promise to you. We’ll definitely use your feedback to make the necessary adjustments

4.0

Apr 8, 2025

great gig but bad salary

Csa - customer service associate

Recommend

CEO approval

Business Outlook

Pros

Team, job is easy and dynamic.

Cons

Low pay, and one thousand times low pay :)

Viewing 10 - 12 of 90 Reviews

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Foundever CSA - Customer Service Associate reviews

Ratings by category

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Good

Pay

great gig but bad salary

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