Foundever Inbound Customer Service Agent reviews

Thank you for sharing your feedback. We're glad you enjoyed working with your co-workers. We understand the training process felt disorganized and rushed, and your concerns about favoritism are noted. Call center work can be demanding, especially during peak seasons. To support our associates, we conduct daily training surveys, provide a nesting phase with trainers, and encourage open communication for assistance. We also offer an Employee Assistance Program. Your advice to management is valuable, and we are committed to improving our training processes. We appreciate your honest feedback and will share it with the relevant teams. Jasmin at Foundever

Thank you so much for taking the time to voice your opinions. I agree that working from home is a great pro. We do regular market analysis to ensure we stay competitive and appreciate you providing your feedback. There is room to grow at Foundever. Please contact your coach and/or TL to see what options are available. I started on the phone and have been promoted more than a few times in my 5 years at the company. -Jasmin at Foundever