Aug 29, 2024
Foundever CSR Inbound reviews
52% would recommend to a friend
Laurent Uberti
53% approve of CEO
52% positive business outlook
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CSR Inbound employees have rated Foundever with 3.0 out of 5 stars, based on 36 company reviews on Glassdoor. This indicates that most CSR Inbound professionals have an average working experience there. Foundever is rated in line with the average (within 1 standard deviation) by CSR Inbound professionals compared to other employers within the Telecomunicaciones industry (3.6 stars).
Reviews by job title
36 reviews
Jul 30, 2024
Foundever Response
1yThank you for sharing your feedback. We're glad you enjoyed working with your co-workers. We understand the training process felt disorganized and rushed, and your concerns about favoritism are noted. Call center work can be demanding, especially during peak seasons. To support our associates, we conduct daily training surveys, provide a nesting phase with trainers, and encourage open communication for assistance. We also offer an Employee Assistance Program. Your advice to management is valuable, and we are committed to improving our training processes. We appreciate your honest feedback and will share it with the relevant teams.
Jasmin at Foundever