Fidelity Investments reviews

Been here for 3 years. "promoted" 3 times. Fidelity Micro-manages its employees like McDonald's. 100% phone job. Want to go to the bathroom? Need to leave a note in regards to a customer issue? Need to talk to your manager for a moment? (you get the pattern) Too bad, it will eat into your phone statistics since they measure how many seconds of every minute you're actually on the phone and report it to you every morning. FORCED over time for 10 months out of the year (i.e kiss your weekends goodbye) even though on the interview they claim it's just for 1-2 months. All career development (which they don't stop talking about due to fear of the very high turn-over they have) is being concentrated around your ability to stay on the phone for the rest of your career (unless you want to be a manager of a phone team). I honestly don't know one employee that is not actively looking for a different job.

Treat you like crap. Worked there for 8 years finally couldn't take it anymore. Can't decide what they want to do. Decided to double the amount of people in my position in 2 months which is just reckless. You are just another number to this company. They do not value their employees or their clients. The market manager told us to stop calling people in "our book" and only work with new clients. Mandatory to have 18 appointments per week. Leaves no time to respond to clients calls or put in any effort to plan for client appointments which is the most important part of Financial "PLANNING".