The actual company is a mess. Like other people have stated here, the idea that it’s still a startup is only embraced as an excuse for being disorganized and moving so fast that there is no time to be organized, which was often at the detriment of the customer experience or the budget (or both) in the end. Constant turnover and re-orgs add to the chaos, as well as the fact that every department is headquartered or exists solely in Spain so it makes communication between teams even more difficult, plus there is no local knowledge or respect for local laws, culture, context, etc. Salaries and job titles do not make sense and are below standard (comp packages include a variable bonus that is based on ever-changing rules and goals, so often not paid). Flexibility was lost once return to office mandates came back, but you’re still expected to always be on call because of the nature of the event industry. Everyone is afraid of “upper management” who have created an incredibly toxic culture where people are afraid to speak up if something doesn’t make sense and are quick to shift blame away from themselves. There is no transparency in data (especially financial related), which is strange for a company that defines itself as “data driven”, and often when data is shared (whether to track employee performance metrics or business metrics), the data is inaccurate.
The sad thing is, at one point this really was the coolest job, but over time it just evolved into unnecessary chaos, extreme micromanagement, fear and toxicity, constant turnover, and fighting for fair pay. The product that the company creates (events) is actually really cool, but with everything else it’s not even close to worth it. Even worse, over time quality has ceased to be a focus, meaning even that is losing its value.
