Basically you have long time employees hanging on in their positions which clearly have no desire to improve themselves or the company. They started in an office and will end their career in the office and don't really understand air or ocean freight. For a freight forwarder I have never been around so many people that know so little about transportation or even about other parts of FedEx. Middle and upper mgmt don't seem to travel like they do at other forwarders. At other forwarders you will find very diverse team from all over the world even in hourly and intern positions. Well not here they seem to be all from Memphis. They are clueless what markets need attention to grow business and they seem to run both operations and office environments with minimal employees. The next biggest thing for FTN is to grow Air and Ocean to overtake the competition but, they lack the tools, employees, and leverage with carriers to do this. They also want to utilize Fedex Freight to grow their trucking business. I find this strange because most forwarders don't put their focus in the trucking business. They have no TMS system, nor do they plan on getting one, they seem to like do do things manually. They leave positions open intentinaly to save money. Its a company that wants to be global but thinks local. Find something better.
