FedEx reviews

3.5

58% would recommend to a friend

(35,565 total reviews)
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Raj Subramaniam

55% approve of CEO

47% positive business outlook

FedEx has an employee rating of 3.5 out of 5 stars, based on 35,565 company reviews on Glassdoor which indicates that most employees have a good working experience there. The FedEx employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

36K reviews
3.0
Jun 19, 2014
Recommend
CEO approval
Business Outlook

Pros

Let me begin by saying - literally almost anyone can get a job here at any given time. It's almost easier than getting a job at Wendy's. Once you get in, work really hard there for a solid year and you have a good chance at earning a promotion and/or becoming full-time. However, even without a promotion the part-time package handlers will still become eligible to earn earn paid vacation, paid holidays, paid tuition, health insurance, dental insurance, vision isurance, 401K, and a minimum of five pay raises within that first year. When I applied originally starting pay was $9.38/hr and currently make $11.23/hr after about 1 year and 3 months. I've also been offered the opportunity to become a truck yard switcher which is what I have currently been doing since February and it's significaly better than loading/unloading in my opinion. At least for me, learning a skill like this was worth the wait and hopefully my future career opportunities don't end here.

Cons

I gave it three stars for a reason. If you are reading this and your thought process goes something like this, "I've loaded packages into a trailor before. How much harder can it be at FedEx?" You need a reality check and maybe applying for the job is the best way to get it. I know that's what I thought originally and actually working at FedEx as a package handler for several months gave me the reality check I apparently needed. I'm in good shape physically and work out/exercise on a very regular basis but the work environment is hellish for loaders/unloaders regardless of your physical shape. It's extremely loud at all times because of heavy machinery, really dusty, and usually either really hot or really cold because there isn't any climate control inside the hub. Most of the time you will be placed in a trailor by yourself for many hours and if you don't go fast enough several of the managers and load coaches can be huge jerks and act as if loading packeges is the U.S. Army or something and you are merely scum that's in the way. Turnover rate is sky-high, which is why it is always so easy to get a job here. I see hoards of new guys walking in seemingly every week - honestly. Most people don't quit because the work is too hard or because they are incapaple of doing it, they quit because the amount of work required simply isn't worth the nearly $10.00/hr you earn. This may sound crazy to some but that's just how it is in all entry level jobs that require no education. If our starting pay (which is currently $9.73/hr) was even a dollar less only crazy people would do this job. Maybe I'm crazy? I'm still employed with FedEx Ground but am currently looking for a new job as a truck yard switcher. Although, it's a much better alternative to loading or unloading FedEx really under pays us. As I've said, my pay is 11.23/hr. Average pay for a full-time switcher at virtually any other company is around 15.00/hr (typically with fewer benefits). This is my honest review, I hope it helped at least one person out there!

2.0
Jun 17, 2014

YBZ location downtown is poorly managed

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Slightly above average pay (vs. UPS, Purolator, etc.), pretty flexible with hours. Most employees are down to earth and make time at the station enjoyable.

Cons

Station manager clearly not concerned with people. Staff at YBZ is given fewer and fewer hours or crazy split shifts. Takes YEARS to work up to even being eligible to get a full-tim position so almost everyone is part time. When part timers complain, they are replaced with 1 or 2 "casual" employees. No job stability. SFA (Survey, Feedback, Action) meetings, where managers "want" to hear from their workgroups regarding issues, etc., are a complete farce. Nothing changes. Improvements don't happen.

3.0
Jun 3, 2014
Recommend
CEO approval
Business Outlook

Pros

The Benefits and Retirement pension plan are above average, compared to average employers in retail and industrial manufacturing. Nevertheless, USPS and UPS has much better benefits than FedEx Express. Fast paced business, day goes by fast. Meet great people on the road.

Cons

If you get hurt at FedEx Express and become disabled, the company basically throws you out to the gutter. They send you off to workers compensation where they hire an independent company by the name of Sedgwick. Sedgwick is not an INSURANCE COMPANY, they are not binded by New York State rules, which means they are free to do anything they want against you. Fedex has NO disability pension. Takes a loooooog time to move up within FedEx Express. FedEx is the same old story like other employers, it is who you KNOW to move up!

Viewing 427 - 429 of 35,565 Reviews

Glassdoor has 41,177 FedEx reviews submitted anonymously by FedEx employees. Read employee reviews and ratings on Glassdoor to decide if FedEx is right for you.