Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 5.0 out of 5 for work life balance, 4.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (184) , Store Manager (107) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 538 reviews)); "One thing this company has done right in my experience is hiring some really great people over the years." ((in 129 reviews)); "Great boss and coworkers." ((in 77 reviews)); "Tuition reimbursement is amazing if you're going to school for a degree, as they'll pay up to $1500/yr for undergrad courses and $2500/yr for grad courses." ((in 33 reviews)); "Great Company and culture." ((in 28 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 269 reviews)); "Bad management leads to big turn over" ((in 225 reviews)); "Defiantly some really good and really bad managers out there." ((in 135 reviews)); "I've seen new team members last 48 hours before they quit because they cannot handle the onslaught of information." ((in 105 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 102 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office

Part of FedEx

FedEx Office reviews

5.0

100% would recommend to a friend

(2,313 total reviews)

Brian D. Philips

100% approve of CEO

2% positive business outlook

Ratings by category

5.0

Diversity & inclusion

5.0

Work/Life balance

4.0

Culture & values

4.0

Senior management

4.0

Compensation and benefits

3.0

Career opportunities

FedEx Office has an employee rating of 5.0 out of 5 stars, based on 2,313 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The FedEx Office employee rating is 42% above average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

4.0

Jan 10, 2010

FedEx Office Customer Service Coordinator

Customer service coordinator

Recommend

CEO approval

Business Outlook

Pros

The schedule can be really flexible as long as you can work it out with your manager. This job is mostly for people who is current attending a college who needs to make ends meet.

Cons

Not a lot of room to move up, and salary isn't good for the amount of work involved. This is a not a job that you would want to spend too much time on. Once you transit to the next step in life, time to move on to something better.

2.0

Aug 24, 2009

No respect, no staff, not good if you want to have a life.

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Flexibility with scheduling was good at first. Job security is pretty good, of all the people who no longer work here, only 1 got fired and this is out of about 12 people who left within the last year or two.

Cons

Training is awful as in almsot non existent. Pay is terrible for the amount of work you are expected to do. Benefits are quite expensive and not very good as they were one year ago. Management is incompentent and never want to pull their weight or help out with scheduling gaps. Seniority means almost nothing where I work and they will change your schedule at the drop of a hat and not even tell you about it until they call and ask where you are. Too many audits and changes made on a weekly basis. Every other week it seemed we are being audited and you are expected to have eveything freakishly clean. Customers are also completely terrible to the staff. They will call you names, insult you and expect you to do everything for them without even trying to attempt it themselves.

3.0

Aug 16, 2009

A Place to learn, grow, and move on.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Fedex office offers opportunities for those who are seeking to advance. There are well defined career paths and outlined processes to achieve growth goals.

Cons

The growth rate with the company (for top performers) is very fast. "High Potential" team members can outgrow the company withing 2 years. All Team members are overwhelmed with responsibilities with not enough time and help to complete the tasks at hand.

Viewing 2239 - 2241 of 2,313 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate