Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 5.0 out of 5 for work life balance, 4.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (101) , Consultant (92) , Manager (62) , Sales Associate (54) , Sales Consultant (48) , Customer Consultant (47) , Retail Sales Associate (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"The benefits are good and the company tries very hard to work with its employees and help them when needed." ((in 561 reviews)); "One thing this company has done right in my experience is hiring some really great people over the years." ((in 129 reviews)); "Great boss and coworkers." ((in 81 reviews)); "Great Pay And Great Benefits" ((in 28 reviews)); "Great Company and culture." ((in 28 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 274 reviews)); "Bad management leads to big turn over" ((in 228 reviews)); "Defiantly some really good and really bad managers out there." ((in 142 reviews)); "No training provided" ((in 105 reviews)); "I've seen new team members last 48 hours before they quit because they cannot handle the onslaught of information." ((in 97 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

FedEx Office reviews

5.0

100% would recommend to a friend

(2,321 total reviews)

Brian D. Philips

100% approve of CEO

2% positive business outlook

Ratings by demographic groups

Race / Ethnicity

Gender

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Veteran status

FedEx Office has an employee rating of 5.0 out of 5 stars, based on 2,321 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The FedEx Office employee rating is 42% above average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

2K reviews

4.0

Jul 16, 2012

Great part-time job

Customer service associate

Recommend

CEO approval

Business Outlook

Pros

Good hours, easy work, great benefits

Cons

Pay increase is slow, but it's easy to move up. However there is nothing besides management after a short while.

3.0

Jul 14, 2012

3 years and one tiny promotion!

Center shipping coordinator

Recommend

CEO approval

Business Outlook

Pros

Benefits are excellent (tuition reimbursement program, 401k, consumer perks and discounts, discount gym membership,etc) and the customers make for great career networks. Great place to work while in College. Better yourself career wise cause it take 10 plus years to get any significant promotion in this company.

Cons

Management seems to be trained to hold its staff back from moving up. I make less than $1 more than I did when I first began (per hr) and thats what being with the company for 3 years got me. Now with a college degree and studying for my certifications and working on a Master's Degree, the company still sees no potential in giving me a better position. Its all about who you know. Pay is Horrible for someone using FedEx Office as their sole means of income for more than 2 years! If you get a position here, less than a Manager, DONT MAKE THIS A CAREER advance yourself thought school, certifications, starting ones own company, getting a better job, etc. Monthly bonuses have been done away with so the base pay is all you get.

4.0

Jul 12, 2012

Helping Others

Production coordinator

Recommend

CEO approval

Business Outlook

Pros

Happy customers. It feels great when a customer leaves feeling satisfied. I can tell I made a difference for someone. Some people come in with an emergency. THey are stressed and a lot is on the line for them. When you are able to help them out, they are so thankful and treat you really nice.

Cons

Some customers are extremely rude and take out their problems on you.

Viewing 2197 - 2199 of 2,321 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

Retail Customer Service Associate

FedEx Office

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Great part-time job

3 years and one tiny promotion!

Helping Others

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