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      FedEx Office

      Part of FedEx

      Engaged Employer

      FedEx Office reviews

      5.0

      100% would recommend to a friend

      (2,322 total reviews)
      avatar

      Brian D. Philips

      100% approve of CEO

      2% positive business outlook

      Ratings by category

      5.0

      Diversity & inclusion

      5.0

      Work/Life balance

      4.0

      Culture & values

      4.0

      Senior management

      4.0

      Compensation and benefits

      3.0

      Career opportunities

      FedEx Office has an employee rating of 5.0 out of 5 stars, based on 2,322 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The FedEx Office employee rating is 42% above average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

      Ratings by demographic groups

      Reviews by job title

      2K reviews
      2.0
      Sep 13, 2013

      Metrics and tasks outweigh customer focus.

      Assistant manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Co-workers and some of the benefits. It could be a great place to work for and the opportunity is there.

      Cons

      Everything is about metrics and tasks that do not help customer service. They actually hurt customer service and sales. False simplification. Between product of the month, sales to plan, monthly controlled monitoring, pack-n-ship, understaffing, payroll constraints, package volume, an INK checklist, on-line training, done right and on time, we listen, formally voice of the customer, cleaning your own bathrooms, a ridiculous checklist for all print orders, having team members check everything that is done and recheck it is a miracle customers are taken care of at all.

      Viewing 2098 - 2100 of 2,322 Reviews
      Related searches: FedEx Office jobs | FedEx Office salaries | FedEx Office benefits | FedEx Office interviews
      ReviewsFedEx Office reviews

      Glassdoor has 3,840 FedEx Office reviews submitted anonymously by FedEx Office employees. Read employee reviews and ratings on Glassdoor to decide if FedEx Office is right for you.