Does FedEx Office pay their employees well?

According to anonymously submitted Glassdoor reviews, FedEx Office employees rate their compensation and benefits as 4.0 out of 5. Find out more about salaries and benefits at FedEx Office. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at FedEx Office?

100% of FedEx Office employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated FedEx Office 5.0 out of 5 for work life balance, 4.0 for culture and values and 3.0 for career opportunities.

What are the top reviewed jobs at FedEx Office?

Center Consultant (260) , Assistant Manager (237) , Lead Consultant (185) , Store Manager (109) , Center Manager (106) , Customer Service Representative (106) , Store Consultant (102) , Consultant (92) , Manager (62) , Sales Associate (54) , Retail Sales Associate (48) , Sales Consultant (48) , Customer Consultant (47) , Senior Store Manager (41) , Center Lead Consultant (34)

What are the pros of working at FedEx Office according to real employee reviews?

"Benefits are great and so are the incentives also getting to know your coworkers as family over time really great!" ((in 547 reviews)); "One thing this company has done right in my experience is hiring some really great people over the years." ((in 137 reviews)); "Great boss and coworkers." ((in 78 reviews)); "FedEx offers tuition reimbursement up to a certain amount, and also is flexible about scheduling and willing to work with you regarding school schedules and things of the sort." ((in 33 reviews)); "Great Company and culture." ((in 31 reviews))

What are the cons of working at FedEx Office according to real employee reviews?

"The pay is low and you are over worked with no staff to save company money" ((in 275 reviews)); "Bad management leads to big turn over" ((in 224 reviews)); "Defiantly some really good and really bad managers out there." ((in 136 reviews)); "No training provided" ((in 102 reviews)); "Bad upper management who treat all stores the same without knowing how they operate and who their customer base is" ((in 98 reviews))

What are employees saying about FedEx Office layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Office layoffs and their outlook for job security at FedEx Office in 2026.

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FedEx Office

Part of FedEx

FedEx Office reviews

5.0

100% would recommend to a friend

(2,323 total reviews)

Brian D. Philips

100% approve of CEO

2% positive business outlook

Ratings by category

5.0

Diversity & inclusion

5.0

Work/Life balance

4.0

Culture & values

4.0

Senior management

4.0

Compensation and benefits

3.0

Career opportunities

FedEx Office has an employee rating of 5.0 out of 5 stars, based on 2,323 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The FedEx Office employee rating is 42% above average for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

2K reviews

3.0

Jun 22, 2014

The company does'nt seem to have a clear direction.

Customer consultant

Recommend

CEO approval

Business Outlook

Pros

Health benefits, 401K plan. Decent coworkers. Gaining knowledge while on the floor. Becoming a fast thinker in tight situations. Great opportunity if you are in the management level

Cons

Low pay grade for the knowledge needed to work in the store, clientele is too demanding. Management does not support employee career growth. The constant focus and push on revenue drivers is stressful, employees get promoted just to fill in positions and don't fit the qualifications for those positions. Training is not taught based upon realistic situations in the stores.

4.0

Jun 22, 2014

Fantastic company with strong benefits

Senior center manager

Recommend

CEO approval

Business Outlook

Pros

FedEx has a People Service and Profit culture where all three are important but you lead your focus on the people. The company and many strong benefits like 401k, dependent care and health savings accounts, vacation, sick time, floating holidays, discounts on shipping and cell services. The health care is better than most though not stellar. The company sets clear expectations and gives you the tools you need to achieve results.

Cons

Health Care coverage could be better and some less frequent shifting of strategic focus. Often times the team is unable to master something because the focus keeps changing.

2.0

Jun 20, 2014

Customer service rep

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Lots of training provided, a very young and fun coworker staff

Cons

The pay is very little, management is disorganized and rude to staff, promotions are based on favorites, no more bonuses, no overtime offered. We rarely made 40 hour a week.

Viewing 2005 - 2007 of 2,323 Reviews

Jobs at FedEx Office

Retail Customer Service Associate

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Retail Customer Service Associate