- 3-4 People can NOT handle a store on their own--especially in a congested area. We never had enough people to work on the floor
- We were expected to print, ship, AND provide sales on the floor. We had to clean our own bathrooms and try to provide customer service to those who want to print things on their own. It's IMPOSSIBLE.
- I remember being opening a store with my assistant manager and having 15+ people needing our assistance. Again. That is IMPOSSIBLE because we also provide print services. So we will have these long lines because we're working with customers that would require 15+ minutes of our time to assist them. Then we go and have to ship things for other customers. THEN we have to handle angry customers because they're waiting 30+ minutes just to buy a notebook. It's ridiculous and stressful and just. Ugh. It has been three years since I set foot to work in a Fedex store and it STILL was traumatic. I cried driving up there one time it was that bad.
- I didn't have proper training but was expected to just "figure it out" when dealing with customers placing a print order.
- Think twice about working in the retail store; or just don't do it.