What are the top reviewed jobs at FedEx Custom Critical?

Independent Contractor (6) , Owner Operator (6) , Truck Driver (6) , Sales (4) , Sales Specialist (4) , Customer Service Representative (3) , Driver (3) , Fleet Planner (3) , OTR Straight Truck Driver (3) , OTR Truck Driver (3) , Sales Account Manager (3) , Account Manager (2) , Air Expedite Agent (2) , Contractor (2) , In-flight Control Agent (2)

What are the pros of working at FedEx Custom Critical according to real employee reviews?

"The benefits are great." ((in 16 reviews)); "over great pay was Great!!!" ((in 15 reviews)); "time off" ((in 4 reviews)); "My experience was very positive and my coworkers were friendly, I learned a lot while working there as a Co" ((in 3 reviews)); "The Work/Life Balance is good, that's about it." ((in 3 reviews))

What are the cons of working at FedEx Custom Critical according to real employee reviews?

"Upper management could care less." ((in 4 reviews)); "Only way to make real money is to be part of management" ((in 4 reviews)); "no room for growth, poor leadership." ((in 4 reviews)); "Commission they want to pay is 8% of net." ((in 2 reviews))

What are employees saying about FedEx Custom Critical layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Custom Critical layoffs and their outlook for job security at FedEx Custom Critical in 2026.

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(81 total reviews)

Ramona Hood

Not enough data to show CEO approval

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81 reviews

1.0

May 11, 2023

STAY AWAY FROM THIS PLACE!!!

Fleet planner

Recommend

CEO approval

Business Outlook

Pros

Partial WFH and generous PTO

Cons

The cons are everything else. Awful leadership. Horrible pay. You get to look forward to a possible 2% raise here every year. Stay far away from this place.

2.0

May 9, 2023

Fair

Customer service

Recommend

CEO approval

Business Outlook

Pros

Fair pay, but salary non negotiable and raises are slim. I believe I was told that 4% is highest raise offered yearly.

Cons

Insurance not as good as you would expect from a huge corporation.

3.0

May 8, 2023

Sales

Sales associate

Recommend

CEO approval

Business Outlook

Pros

Benefits, incentive structure,hybrid, brand, growth

Cons

Upper Management, micromanagement, low base,

Viewing 25 - 27 of 81 Reviews

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STAY AWAY FROM THIS PLACE!!!

Fair

Sales

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