What are the top reviewed jobs at FedEx Custom Critical?

Independent Contractor (6) , Owner Operator (6) , Truck Driver (6) , Sales (4) , Sales Specialist (4) , Customer Service Representative (3) , Driver (3) , Fleet Planner (3) , OTR Straight Truck Driver (3) , OTR Truck Driver (3) , Sales Account Manager (3) , Account Manager (2) , Air Expedite Agent (2) , Contractor (2) , In-flight Control Agent (2)

What are the pros of working at FedEx Custom Critical according to real employee reviews?

"over great pay was Great!!!" ((in 15 reviews)); "The benefits are great." ((in 15 reviews)); "Nice building and fun co" ((in 4 reviews)); "The Work/Life Balance is good, that's about it." ((in 3 reviews)); "Generous PTO, benefits, nice hybrid flexibility before corporate change" ((in 3 reviews))

What are the cons of working at FedEx Custom Critical according to real employee reviews?

"Upper management could care less." ((in 4 reviews)); "Only way to make real money is to be part of management" ((in 4 reviews)); "no room for growth, poor leadership." ((in 4 reviews)); "They start you off with a salary and wean you off to full commission in about 3 months." ((in 3 reviews))

What are employees saying about FedEx Custom Critical layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Custom Critical layoffs and their outlook for job security at FedEx Custom Critical in 2026.

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FedEx Custom Critical reviews

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(81 total reviews)

Ramona Hood

Not enough data to show CEO approval

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Reviews by job title

81 reviews

2.0

Aug 27, 2015

Great Benefits - Poor Recruitment

Sales account manager

Recommend

CEO approval

Business Outlook

Pros

Benefits are awesome, atmosphere is good and they take good care of you while traveling. Training base is good.

Cons

Outside recruiter and 5 out of 6 people indicated pay scale would be higher and commission would be substantial. Key terms "It is a numbers game."

1.0

Aug 9, 2015

Better pay

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Benefits is great.. The perks is great as well..And they have a great cafe. They also have a fitness center and a computer cafe.

Cons

The salary is not efficient for all the work u have to do. Management shows lots of favorites to sinority workers.

3.0

May 17, 2015

Customer Service

Customer service representative

Recommend

CEO approval

Business Outlook

Pros

Good Environment and Good Managers

Cons

Not much room for advancement and pay rate increases

Viewing 64 - 66 of 81 Reviews

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FedEx Custom Critical

FedEx Custom Critical reviews

Ratings by demographic groups

Reviews by job title

Great Benefits - Poor Recruitment

Better pay

Customer Service

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