What are the top reviewed jobs at FedEx Custom Critical?

Independent Contractor (6) , Owner Operator (6) , Truck Driver (6) , Sales (4) , Sales Specialist (4) , Customer Service Representative (3) , Driver (3) , Fleet Planner (3) , OTR Straight Truck Driver (3) , OTR Truck Driver (3) , Sales Account Manager (3) , Account Manager (2) , Air Expedite Agent (2) , Contractor (2) , In-flight Control Agent (2)

What are the pros of working at FedEx Custom Critical according to real employee reviews?

"over great pay was Great!!!" ((in 15 reviews)); "The benefits are great." ((in 15 reviews)); "Nice building and fun co" ((in 4 reviews)); "The Work/Life Balance is good, that's about it." ((in 3 reviews)); "Generous PTO, benefits, nice hybrid flexibility before corporate change" ((in 3 reviews))

What are the cons of working at FedEx Custom Critical according to real employee reviews?

"Upper management could care less." ((in 4 reviews)); "Only way to make real money is to be part of management" ((in 4 reviews)); "no room for growth, poor leadership." ((in 4 reviews)); "They start you off with a salary and wean you off to full commission in about 3 months." ((in 3 reviews))

What are employees saying about FedEx Custom Critical layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about FedEx Custom Critical layoffs and their outlook for job security at FedEx Custom Critical in 2026.

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(81 total reviews)

Ramona Hood

Not enough data to show CEO approval

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81 reviews

2.0

Jan 18, 2016

Independent Contractor

Independent contractor

Recommend

CEO approval

Business Outlook

Pros

Interesting loads and some of the people were friendly.

Cons

Dispatch was less than good for solo 53'trailer, gave me straight truck loads. Load offers were not complete information for HOS. Messed up my pay from beginning. Company is actually wanting teams not solos.

3.0

Nov 16, 2015

Contractor Sourcing

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

great benefits, very flexibility, not micromanaged

Cons

does not pay for the amount of work you do. Too many politics. Only way to make real money is to be part of management

1.0

Oct 22, 2015

Disbursements

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Nice building...some nice people. Good location. Nice café.

Cons

If you don't fit in with their cliques, they tend to completely ignore you. A lot of the employees stand around and talk about their personal lives and yack all day. I was treated rudely by some of the people. Instead of socializing, they should be training people better.

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