Fastenal reviews

3.5

65% would recommend to a friend

(5,803 total reviews)

Daniel Florness

78% approve of CEO

59% positive business outlook

Fastenal has an employee rating of 3.5 out of 5 stars, based on 5,803 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fastenal employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

6K reviews
2.0
Aug 12, 2010
Recommend
CEO approval
Business Outlook

Pros

Better than an office environment. Work with blue collar customers. Get to get on the road. Good networking opportunities with all the businesses you work with. It does look good as experience to future employers due to all the responsibilities taken at such a high demanding career.

Cons

Confusing commission structure - constantly changing in order to keep salaries predictably low. Very cheap company, CEO has been voted the cheapest CEO in america. To get above the general manager position requires lots of politics. No air conditioning in the summer, no heat in the winter. Constant micromanaging. Unfair profit margins, the markups presented to us do not reflect the actual markup. As good of a salesman you can be, competitors flat out get the products to the customers cheaper. Often times customers will only come in as a last resort - causing morale to be low. You have to do inventory on thousands of products on a constant basis amongst juggling the actual task of sales.

3.0
May 18, 2010
Recommend
CEO approval
Business Outlook

Pros

You meet plenty of great people and working towards a monthly sales goal is rewarding

Cons

The work and compensation structure is terrible. I would advise to stay away.

1.0
Oct 9, 2009
Recommend
CEO approval
Business Outlook

Pros

Benefits and the fact that you only have to deal with middle management maybe once a month. Everything else about this company is a joke!

Cons

Firstly, expect zero respect about your work ethic or intelligence from middle management. Trust me when I say there is no good enough. The pay structure is designed for you to never increase income. If you are on of the few lucky ones who begins getting high commissions, they milk you dry, fire you, then find someone to do your job for half the pay. The continually promise you things then renig on the offer and deny every proposing it in the first place. You will be expected to drive to other stores further way if they decide that's where they want you. Of course they will tell you that you will receive gas reimbursment, but you will not. As for the job itself, upper management expects unrealistic results, and does not help at all. In fact im not sure what the majority of management even does. The warehouse support is completely unreliable, which makes branch employees time and time again look like idiots. Still, in all those instances we are blamed. They even have an anual super sale where we have a goal to hit, and half the products on there we cannot stock at the store! And a quarter of those aren't stocked at our distribution centers, and they are made over seas so we have no option to bring them in. Honestly, what kind of legitiment business puts out a super sales promotion and come of the items aren't even obtainable!? I really do not understand how in the world this company became as big as they did. Either things were different years ago, or the excessive penny pinching pays off!

Viewing 271 - 273 of 5,803 Reviews

Glassdoor has 6,148 Fastenal reviews submitted anonymously by Fastenal employees. Read employee reviews and ratings on Glassdoor to decide if Fastenal is right for you.