Fastenal reviews

3.4

63% would recommend to a friend

(5,815 total reviews)

Daniel Florness

77% approve of CEO

58% positive business outlook

Fastenal has an employee rating of 3.4 out of 5 stars, based on 5,815 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fastenal employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

6K reviews
3.0
Jan 3, 2015
Recommend
CEO approval
Business Outlook

Pros

For folks that know they could be great at sales but haven't gotten the training, Fastenal trains you to speak the language of industrial sales. You learn how to build and track your book of business, how to use a Contact Retention Module, and how to overcome objections. It's like getting paid to learn the ropes of sales.

Cons

If you have a tough location in the company, like one with very little potential for big numbers, you won't be getting paid very much. since the threshold for entry is so low it doesn't make sense to offer large base pay. If you do land in a larger sales territory you have potential to make 60-100k as an OSP or manager.

1.0
Dec 30, 2014
Recommend
CEO approval
Business Outlook

Pros

It paid me while I worked there, I worked very hard and thus learned a lot about fasteners and equipment.

Cons

Where to start? My career started with just our store manager and I, as well as one associate who was leaving, to run the entire store. Understaffed and overworked, and underappreciated. I learned fast and soon we were meeting Fastenal goals. However, after a year of employment my store manager changed and it all went downhill. The new store manager had very little experience with Fastenal when he started. He made a lot of mistakes which got blamed on me. He would sit in his office all day and not go on his sales calls. He tried to force me to stay after hours, unpaid. He had to have everything his way, which was often incorrect. Instead of working to solve problems, he and two other managers ( DM and rm) placed all of the blame on me. They would constantly delegate tasks without coordination to me. I literally had three managers directing me around every single day as well as having me train three part time employees, answer all phone calls, handle the point of sale, etc.In all, far too much for one person. They wrote me up and terminated my full time position soon after I trained in the part timers. Their reasons? "Took too many notes (from calls etc of course I take notes), notes all over the place (they gave my desk to a part timer and she moved my notes off of it) and other bogus things." For the record, even though it was tough we often met or exceeded all of Fastenals store goals including sales and contacts. All of my blood, swear and tears was destroyed just so they could save money having part time employees versus my full time. I truly despise this company and their practices. Oh yeah, fraternization happened to me with this company as well. One part time employee told me that the managers were calling me an idiot and worse while she was with them.

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Glassdoor has 6,161 Fastenal reviews submitted anonymously by Fastenal employees. Read employee reviews and ratings on Glassdoor to decide if Fastenal is right for you.