Fastenal reviews

3.5

65% would recommend to a friend

(5,784 total reviews)

Daniel Florness

78% approve of CEO

58% positive business outlook

Fastenal has an employee rating of 3.5 out of 5 stars, based on 5,784 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Fastenal employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

6K reviews
4.0
Sep 5, 2023
Recommend
CEO approval
Business Outlook

Pros

Customers | Team | Management | Daily Work I rarely have a bad experience with my customers, the team is a joy to work with, the General Manager is beyond excellent but the district manager is a bit disconnected from reality. The daily work is interesting and engaging and is rarely dull or overly stressful. I came to Fastenal as a throwaway job but was won over and stayed longer than I thought I would. A great place to cut your teeth if sales is what you want to do.

Cons

Pay | Location Denver and specifically Montbello/Aurora are stains on the planet and this is the location of the facility and all customers. My wife and I can't afford a home of our own with the pay and we penny pinch enough to make Scrouge proud. I recommend learning, developing, and growing here then taking those skills somewhere you can actually prosper, not just survive.

1.0
Mar 2, 2022

Terrible organization.

Recommend
CEO approval
Business Outlook

Pros

- Some good people work here - Training program offers some good sales classes

Cons

- Much of the management are disconnected from the people in their teams. I have seen numerous people get passed over for promotions in favor of less qualified individuals. I know of people who were unethical to customers not get fired and I've seen others get fired for honest mistakes. - Fastenal doesn't value its employees yet demand unwavering loyalty. - Pay is well below industry average. Commissions are terrible. - The benefits are terrible. Only offer 10 days of PTO for the first FIVE YEARS. No reimbursement for cell phone for employees expected to be in the field 75% of their time. No paternity leave. No ability to work from home. - No bonuses or even annual raises. I worked in the same role for 6 years and was still making the minimum base when I left. For Christmas they'll send you a box of junk food. - Very cheap organization, won't hire new people full time and expect qualified individuals to work part time for months. This creates a huge labor deficit and overworks current employees. - Decades behind on implementing technology into the business. The website search function is one of the worst I've ever seen. Most employees search products on google in order to find on Fastenal.com. - Awful marketing, Instead of ranking on google or buying radio ads they spend money on a NASCAR and having the logo on NHL ice.

1.0
Nov 5, 2021
Recommend
CEO approval
Business Outlook

Pros

Company is a good company and means well however there have been some negative stories in the media in the past few years on its treatment of employees and payment of overtime. Also I don’t understand how the company can charge very drastically different prices to different customers especially during a pandemic. Giving drastically cheaper prices to major companies with billions of dollars than locally owned businesses with not much capital tends to leave a bad taste in the mouth.

Cons

The stores management is unethical, throws perfectly good inventory away and does not send out a national customers invoices when the customer wants them. Management also does not follow corporate policies, is very disrespectful to employees, gossips daily about employees, makes false accusations against employees and has threatened employees. Store Management is also against paying overtime even when employees had to work overtime due to helping customers.

Viewing 34 - 36 of 5,784 Reviews

Glassdoor has 6,127 Fastenal reviews submitted anonymously by Fastenal employees. Read employee reviews and ratings on Glassdoor to decide if Fastenal is right for you.