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      Expedia Group

      Engaged Employer

      Expedia Group reviews

      3.7

      69% would recommend to a friend

      (7,808 total reviews)
      avatar

      Ariane Gorin

      72% approve of CEO

      55% positive business outlook

      Ratings by demographic groups

      Expedia Group has an employee rating of 3.7 out of 5 stars, based on 7,808 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Expedia Group employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

      Reviews by job title

      8K reviews
      2.0
      Feb 27, 2014

      Can't believe I've stayed this long

      Anonymous employee
      Recommend
      CEO approval
      Business Outlook

      Pros

      Employee Morale Events are fun Work is challenging

      Cons

      Management is lacking considerably. Feedback is no where to be found - reviews are shocking instead of helpful Travel reimbursement is laughable, prices are so high on the site, it pays for nothing Friends and Family program is also laughable - 10% off your hotel. That's pathetic. Run as far away from this company as you can

      1.0
      Feb 26, 2014

      It all depends on the manager

      Fraud analyst
      Recommend
      CEO approval
      Business Outlook

      Pros

      Overall the fraud analyst role was fun and we got to interact with people and banks from all over the world. Have you ever spoken with a fraudster and listened to them try to come up with a story as to where they got their stolen card? Hilarious!

      Cons

      Favoritism was rampant among management. I was hired by one manager who thought I did a great job and gave me great reviews. I was always in trouble with the next manager, who was notorious for punishing those he didn't like, and allowing his pet employees to get away with all sorts of sloppy work. Some employees with poor work ethics and bad communication skills were favored and promoted. Morale went downhill steadily while I was there.

      4.0
      Feb 25, 2014

      good company to work for

      Lodging support services
      Recommend
      CEO approval
      Business Outlook

      Pros

      pay, employee benefits and activities

      Cons

      shifts and hours hard to change shifts once you are on one. They do shift bids but only once or twice a year, computer systems, bonus structure is almost impossible to achieve key factors like handle time are included but systems are slow and outdated you spend a ton of time in aftercall or having a guest hold I dont mean a minute or two I'm talking 30 to 45 minutes

      Viewing 7207 - 7209 of 7,808 Reviews
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      ReviewsExpedia Group reviews

      Glassdoor has 9,067 Expedia Group reviews submitted anonymously by Expedia Group employees. Read employee reviews and ratings on Glassdoor to decide if Expedia Group is right for you.