employer cover photo
employer logo
employer logo

Enterprise Mobility

Engaged Employer

Enterprise Mobility reviews

3.1

49% would recommend to a friend

(19,366 total reviews)
avatar

Chrissy Taylor

62% approve of CEO

58% positive business outlook

Enterprise Mobility has an employee rating of 3.1 out of 5 stars, based on 19,366 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Enterprise Mobility employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

19K reviews
2.0
Nov 28, 2016
Recommend
CEO approval
Business Outlook

Pros

Good initial training Good role straight out of university Basic of £20k wasn't bad for such an easy unstimulating Job I improved my driving massively Got to drive brand new cars These reasons are why I am not giving ERAC one star, as there were definitely some positives.

Cons

In Scotland the company is like mean girls and it was from day one. They tell you you are joining an adult organisation, when in fact you are joining the school ground. At the Glasgow airport branch there was a member of management who I witnessed bullying people, as did others. This individual was often threatening, bigoted and often ostracised staff members who they didn't like. On more than one occasion this individual had to be told that they were out of line by other management. This person was complained about numerous times to higher management by various members of staff, but non of the Erac management ever did anything. You may get bullied anywhere, but the reason I highlight this is the inaction of higher management. The job itself is very mundane, you will be standing out in the cold and you will be picking up customers constantly. If you are lucky enough to work at erac in the winter you will be scrapping cars in the morning in a full suit or a skirt and blouse. Promotions are a thing that is promised to everyone who completes their folder, although there simply aren't enough positions available. I saw many talented people in the business, who were overlooked by less deserving individuals. The less deserving individuals were usually people who had slept with senior management or those who were total yes people. This is not a graduate role and I don't understand why it is sold as one. If you join ERAC in Scotland you will be belittled and made to feel as if you're a child. Also if you have an ethical problem don't bother sending it to the "ethics hotline" as it is not anonymous and from my experience the higher management (ethics board) won't do anything to stop instances of bullying etc. If you want to do a sales job and earn commission go and work for one of the other rental companies as they generally pay their staff for their sales.

2.0
Oct 20, 2016
Recommend
CEO approval
Business Outlook

Pros

Friendly staff, close family environment.

Cons

No Promotions Ever. No matter how how many years you put in. I've seen people with 10+ years get turned down for not being a collage graduate.

3.0
Sep 24, 2016
Recommend
CEO approval
Business Outlook

Pros

Best management trainee program, they provide ongoing training from day one and every day you learn something new so for those that get bored easily, this is definitely a plus. Good pay ($15/hr) with overtime pay of $22/hr, decent PTO (one day a month), good benefits, great coworkers - you spend so much time with them they become like family, and also good networking, you communicate with other branches in the area on a daily basis.

Cons

Long hours, up to 60 hour work weeks, No work life balance. Customers. Enterprise is a different ball game as far as customers go, I have worked 10 years in the service industry and retail - ERAC customers are on a different level. The majority of customers are renting a car as a replacement vehicle because they have recently been in an accident. They can be very demanding, upset, picky, and don't want to pay anything so it can be challenging to sell to them. Sales and customer service are what your constantly compared on with your peers and with these particular customers it is sometimes an uphill battle.

Viewing 250 - 252 of 19,366 Reviews

Glassdoor has 34,082 Enterprise Mobility reviews submitted anonymously by Enterprise Mobility employees. Read employee reviews and ratings on Glassdoor to decide if Enterprise Mobility is right for you.