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Enterprise Mobility

Engaged Employer

Enterprise Mobility reviews

3.0

49% would recommend to a friend

(19,358 total reviews)
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Chrissy Taylor

62% approve of CEO

58% positive business outlook

Enterprise Mobility has an employee rating of 3.0 out of 5 stars, based on 19,358 company reviews on Glassdoor which indicates that most employees have an average working experience there. The Enterprise Mobility employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.5 stars).

Reviews by job title

19K reviews
3.0
Aug 28, 2018
Recommend
CEO approval
Business Outlook

Pros

+ Not the worst pay (But also a con) + Nice Coworkers/ friendly company environment + You get to travel around/drive/be on your feet a lot if you like that + Good benefits + Hour lunch + Lots of different avenues to pursue as far as promotions/career advancement go (there's a catch--)

Cons

+ As anyone will tell you, these hours are NO JOKE. They don't seem that bad at first but you pretty much end up getting home so tired you have enough time to eat, take a shower (which you will want to after washing a bunch of cars), and go to sleep to wake up for the next day. They SAY a "maximum" of 50 hours a week but be prepared to do 55-60. +The annual pay looks really nice but make sure to consider youre working an extra 3-4 days more than most full time workers per pay period. + Working weekends can suck if you don't like that, but theyre only half shifts (6hrs) assuming they don't try to make you stay back later (I've had to work a full 10 hour shift on a weekend before). You don't get lunch breaks these days. + Takes a long time to get qualified to interview for promotions, qualification is mostly dependent on your sales as well which can be unpredictable + Hard to come by promotions if you can't move/relocate easily + Cleaning cars in professional clothing gets expensive + Customer Service is everything and sometimes that means youre under the bus/

2.0
Jul 6, 2018
Recommend
CEO approval
Business Outlook

Pros

Decent Pay Team Leads are salary so they're available whenever you need them Call volume is getting better but is still usually atrocious Internal career site provides opportunities, but very few agents qualify

Cons

No sick days; don't fall ill Back to Back call pace; expect to talk for the entire shift with no rest Constant Changes to Policy; Relearn your job every six months Changes to Commission Rates; Unsteady pay Dishonest Management; Prepare to be lied to about anything until/unless it's announced in an email Designed to Fail; Most of the metrics are not designed for you to be successful, especially on shifts after customer service has closed so customers call you. Schedule Adherence specifically punishes you for things out of your control, and is the reason why at least one employee on my team every other month has lost their job since I got hired.

1.0
Apr 6, 2018

MT

Recommend
CEO approval
Business Outlook

Pros

None. It’s been over a year since I’ve worked here and I still can’t find one good thing about this company. Everything about leadership, promotions, challenges, management; that can be learned in a less strenuous workplace! This job is only good for a person who doesn’t mind being overworked and underpaid.

Cons

Hours. Believe everything in the reviews about the amount of hours you work. They tell you up to 49, but it will easily turn into 60 per week! You will have no work/life balance, and most weeks you work 6 days per week or 7. You can forget about any time off, and be prepared to stay late on most nights. I hate to blast anything or anyone, but trust me when I say, Enterprise-Rent-Car is not worth your time or even worth considering. If you went to school, or recently graduated there are endless other opportunities than this one. And in no way do I not believe in hard work, but enterprise is more about working you for the pure satisfaction of the branch. The more you work, the less managers, and area managers have to step in to do. The company is set up like any other marketing/sales company. It’s a pyramid scheme and will leave you with nothing but long hours, and tired feet from standing most of the day.

Viewing 145 - 147 of 19,358 Reviews

Glassdoor has 34,070 Enterprise Mobility reviews submitted anonymously by Enterprise Mobility employees. Read employee reviews and ratings on Glassdoor to decide if Enterprise Mobility is right for you.