Enterprise Mobility reviews

I left enterprise over a year ago but now hearing about the layoffs, I feel compelled to share my experiences. The company prices themselves on their values, but it’s essentially a pyramid scheme company in the guise of a “hard working family owned” rental company. After months of rigorous training, you come out working 50-60 hour weeks in an understaffed branch, wearing full business attire while you go pick up other people’s garbage from the back of a car, get berated by customers because you have 50% of the help you need in the branch, and all mistakes or issues will come down on your head. Assistant managers make commission but take a pay cut when promoted, effectively making less money than new hires for a couple months (or more if going against numbers that just can’t be beaten) The managers lose money when cars are damaged and no one notices for a couple weeks. Or you better hope no one comes in at night and smashes a car up, then you won’t see a bonus check for ages. The “sales process” is dishonest. They’ll put you through the ringer of selling “honestly” but expect you to utilize every dishonest tactic you can to convince people to buy coverage, gas, etc., because if you don’t you’ll never be promoted and eventually fired. It is such a toxic company. I would never recommend this place to anyone, and it makes me absolutely furious that they’ve laid off so many people during this difficult time. Shame on you enterprise. Do better

Where do I start ? The company is had a 30% retention tyre of graduates in the first year of employment - they basically employee desperate graduates year after year and recycle out the old ones year after year - it is a very clever way of staffing your company ( this is not a graduate scheme , you do not need any qualifications to do this job, almost like a check out assistant in a supermarket but in a dress / suit and renting cars) Day to day you will be faced with difficult customers who expect you to build cars in the garage for them, the company allows customers to book 24/7 meaning you can arrive at the office with customers standing outside with no cars in the car park - yes it is crazy I know but it is now your problem to sort the mess out. You will drive from address to address , branch to branch collecting and delivering cars to customers and rushing back to the office to get the next one out - all whilst trying to stay awake from the hours of driving and hunger ( you get no lunch break and the company have no policy for the amount of driving an individual does in a day ) I have almost fell asleep on numerous occasions from exhaustion. You will be expected to wash 5-20 cars a day in your work gear ( I’ve gone through numerous pairs of shoes from being in water all day). The company use an external company , assures group ( mostly foreign ) who clean and safety check the cars , these people are amazing , the company however have cut back on the hours of these people meaning you need to pick up the shortfall ( not to mention the livelihood of the assured employees as enterprise pick and choose when they will give them hours ... it is horrible to see people you work with go from 50 hours a week to 20 hours a week - how do they feed their families) You are a glorified taxi driver - we pick you up is a service enterprise offers , customers are too lazy to get into the branch themselves , if you are under staffed ( more often than not) you are still expected to pick people up and take them home meaning you will no doubt have to work late. Not to mention you are usually late for these customers so 30 minutes of awkward silence to and from the branch is someone isn’t happy The hours — wow this place is a joke for the amount of hours you are expected to work , 50 hour contract but don’t expect to work less than 60/62 hours a week , do not make plans as they will need to be cancelled , it will have a really bad effect on relationships / friendships outwits the company. You work till the work is done even if that means you get 8 / 9 hours at home a day. You will be exhausted all the time , have no appetite and feel run down constantly Everyone leaves eventually, if you are desperate for a job then come do this for a year and go ( it is all you can physically do) I have seen my own managers in Edinburgh looking for jobs on their phones during the day - I don’t blame them ( see next point) The pay structure for assistants and managers is crazy . You are paid a 21k salary and commission based pay scheme from branch profits ... if a car is stolen or damaged it comes from the branch profits meaning you can end up making no commission that month ( so basically 1400 after tax for 240 hours work) ... not to mention you can also go on pay back meaning the month you do make money they can take it off you as you “owe them”... it’s actually sick Since I handed in my notice , another 3/4 managers have left I am going to work for a company which is actually a proper building ( not a porta cabin in a parking lot ) I will have real clients to service and actual projects to work on, 9-5 mon to fri , company car and a reliable consistent salary. Enterprise is only good for the ceo and group rental manager or people who have been around for 25 years when company started ( right place right time ) no one gets there these days. They are the oldest in the company and exploit the graduates who are looking for A job after uni Do not apply to work here