Zurich Insurance

A grand safe job if you're looking to tick along in financial services - Operations Analyst Zurich Insurance Employee Review

4.0

Mar 2, 2025

Operations analyst

Recommend

CEO approval

Business Outlook

Pros

- lovely office and location, hybrid working, decent salary with bonus/shares - some great people to work with - suggestions are listened to (within reason) - Clear path for progression and improvement - Upper management very understanding and helpful

Cons

- Regular staff turnover can lead to unexpected periods of high workloads - At times sales run the show and can make demands beyond what should be expected - Focus on sales means big money clients become prioritised which can derail teams - Slow to adopt sustainable practices. Change takes a lot longer than it should, especially when it comes to processes which should be automated - Can be difficult to take on at first as training can be hit and miss due to staffing issues

Zurich Insurance Response

Thank you for the positive and comprehensive feedback. The work we do together every day for our customers and each other is important. At Zurich, we aim to foster a supportive and inclusive work environment, encourage innovative ideas, recognize talent, reward performance, and provide opportunities for everyone to grow and succeed. Our flexible and hybrid work options are intended to help people achieve a work-life balance. We are sorry to read that we were not always able to meet your expectations in this regard.

A grand safe job if you're looking to tick along in financial services - Operations Analyst Zurich Insurance Employee Review

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