Pros
Good coworkers. A strong push on development of employees (albeit with no payroll to do so combined with poor training resources).
Cons
Upper management (anyone above DM) only cares about looking good and trying to get promoted, and as a result have completely unrealistic expectations of the DMs and store level positions given the resources we have. Constantly cutting payroll and still asking of the same expectations. They want their cashiers (!) knowing about and talking to customers about things like: Medicare D, Flu Shots, and any other company initiative that comes down. Store Mangers are held accountable if any of the ridiculous amounts of things we are expected to make the cashiers/technicians do are not done - i.e., sell flu shots, talk to seniors about Med D, ask every patient to sign up for digital services, etc.