It sucks but they used to pay us. - Assistant Manager (MGT) Walgreens Employee Review

2.0
Mar 8, 2012
Recommend
CEO approval
Business Outlook

Pros

If you work at the right store with the right crew and the right boss it can be like a small close knit family.

Cons

If you work at any other store be prepared for the suck. Since the Walgreens family left power in the company it has become much less customer oriented and much tighter fisted. The current CEO Greg Wasson is running the place into the ground by trying to make it more like CVS. This increases profit margins by cutting customer service. Customer service was the company's hallmark and without that it's just an expensive Walmart so why wouldn't customers go to the cheap Walmart. The result is that they're squeezing the employees. Benefits have been dropping. The vision plan has gone from an insurance plan to a discount plan and I got a better discount on glasses last time from the discount the doctor was offering to new customers walking in off the street. The insurance has gone down in coverage and up in premiums. The profit sharing plan has gone from $3 per dollar you put in to an even match just in the 5 years I worked there. They're also removing the props that support employees. They're going to start making regular clerks do returns and exchanges because they're about to drop the entire assistant manager staff. If you're looking for a managerial position don't go here. They're about to drop the entire assistant manager position chain-wide and offer to rehire everyone at $13 an hour. At that rate they're only going to be able to keep crap people who will shirk and steal from the company because the crap you have to deal with isn't worth that little. That means the store managers and EXAs who are salaried are going to have to work extra hours left and right to cover shifts people quit on. The store managers still make decent money although their bonuses have been getting squeezed and cut, but the EXAs were already making an equivalent less per hour than an assistant manager and now they'll have to deal with a lot more and put in even more hours with no raise in pay. All-in-all Walgreens used to be a decent place to work (to listen to the older employees it was even a good place at one time) but it's been in decline for a decade or more now and shows no signs of getting better.

Explore other reviews about Walgreens

5.0
Jun 3, 2026
Recommend
CEO approval
Business Outlook

Pros

Work with your schedule if you are in school.

Cons

Low pay. I need to be able to multitask, run the cash register, and operate the Photo Booth lab at a fast pace.

3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

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