Great Job - Customer Service Representative (CSR) Walgreens Employee Review

4.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

The pros about working at Walgreens is that you get discounts at their stores. They have great benefits, from the stores to online and you can move up in the company.

Cons

They have little clicks that you have to be in in order to move up in the company. You have to be on your p's and q's about your attendance. Make sure you have all your documents when it comes to calling out sick because they will find ways to fire you.

Explore other reviews about Walgreens

5.0
Feb 2, 2026
Recommend
CEO approval
Business Outlook

Pros

Good company to work for

Cons

- A lot of phones ringing that you have to answer that require a lot of work that it holds you off on your current tasks for awhile. They need to do something about the phones ringing all the time.

1
3.0
Jun 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Can be a fun environment. All in whom your staff is. Operating photo was fun and building projects for the customers. Learning about pharmacy operations.

Cons

Work life balance and low pay for what is expected. Not having enough payroll to effectively run a store. My store ran FE on a 320 hour a week budget. That was barely enough to get buy and meet the expectations put out by the company. I was never able to keep a full leadership staff. When a leader called out, I had to stay. There were days I was called away from my own dinner table. SM's were forced to be in the pharmacy for more than half of their day regardless as to what is happening in the FE. I worked over 50 hours a week and barely got to spend time with my family. If I wasn't at the store I was getting a phone call and having to go back to the store.

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