Save Your Career and Future: Read This - Anonymous employee VALD Employee Review

1.0
Jan 17, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- Some of the people there are truly brilliant. There is a goal in the long term from the company to help people but it's driven purely by those deeply involved in the industry or backgrounds in the industry. - Food provided (paid for by you still, but extremely worth the price) is brilliant and the core kitchen team is great.

Cons

If you don't want to read the points below, I'll summarise: I would absolutely not recommend anyone work here; it will stunt your growth in your chosen career as it did mine. I don't regret anywhere I've worked, but VALD feels like a regrettable career decision for me. The more in-depth points: - Culture of fear: CEO rules with an iron fist, projects collapse entirely because he's not happy and you're the one to blame not the fact directions are never, ever clear. If you're not liked, you're fired - EVEN if you've passed probation, so make sure you get in touch with Fair Work if that happens. Fun fact: there was a door that said "Don't be ruled by fear" which, ironically, they painted over completely when it became apparent that the business was, in fact, ruled by fear. - No HR: they don't have a HR team. Red flag. They were very proud of that fact, too. - Whispers: there are deeply ingrained employees at VALD who report and keep tabs on what you do, where you are, how long you take doing tasks, chatting to people and the like. I understand productivity being important, but the micromanagement is absurd and the lack of trust definitely made me feel good... - Absurd micromanagement: Every single employee must write a weekly report to the CEO describing what tasks you've done, why tasks weren't, but it needs to be presented as an essay. If it's not in depth enough, you'll cop a hiding from either your superior or the CEO. - Out of scope work: most of my work became completely out of scope for what I was hired to do, however, I'd say that's because the staff attrition rate was laughable and, from what I've read, seems to continue. - Work life balance is non-existent: if you don't respond to emails on a weekend or after hours or action something immediately then you're in for a great chat with the CEO or direct superior come Monday morning. - Old Boys Club: I'm not going to elaborate on it here, I'd just ask that you read the other reviews that mention it because they do a good job of describing the current management status and cliques that exist. - No tools to do your job: There's never a budget or trust if you want to introduce tools and efficient workflows. You deal with what you've got and don't ask for more. - There's a "game" to be played, and if you play it your employment is safe and you'll be okay until the CEO doesn't like you anymore and decides to get rid of you. Play their game or you're out. - Poor communication: communication is not a strong suit there and, as a result, projects fall apart, things get missed and information that goes out is incorrect. You'll also cop a hiding for this too. - CEO's communication is rubbish and scary and not at all productive: you send an email asking for clarity and the CEO says "you should know the answer," and then you stew over what's going on. He's not to be questioned or trusted by any stretch.

Explore other reviews about VALD

4.0
Oct 13, 2025
Recommend
CEO approval
Business Outlook

Pros

Good environment, autonomus, set your own schedule

Cons

not many cons, just somewhat unclear expectations at times.

1
1.0
Feb 27, 2026
Recommend
CEO approval
Business Outlook

Pros

Being remote gives you flexibility, and the pay was good for my position.

Cons

Aside from the remote work and pay, working for Vald was one of the most stressful experiences I have ever had. - Lack of support from leadership - Intimidation and fear-mongering (I heard explicitly from old colleagues that they were outright told their jobs were on the line constantly, or they were being "watched" by leadership) - Extreme micromanaging (expect little/no autonomy and to have every email, message, and call critiqued and criticized) - Extremely high employee turnover - Aggressive revenue goals and transactional sales tactics in a relationship-based industry (expect to become the pushy salesman to hit your quota) - Absolutely zero work/life balance (working "overtime" and weekends is almost a necessity, especially at the beginning of your employment) - Unfair territory assignment (some sales reps had much larger territory distribution than others, giving them more opportunities. Finding opportunities in 3-4 counties is significantly more difficult than trying to find opportunities in 3-4 states.) - Account Hoarding (senior sales reps tend to hold key accounts for themselves, with newer sales reps scrambling to find traction) - Lack of professional development (they prioritize hiring practitioners with zero sales experience, only to fire them or have them "managed out" when their only development is going out and learning via "trial by fire") - Culture vs Reality mismatch (the pillars they claim to stand by are non-existent in their day-to-day handling of their employees) - Short ramp-up period for complex sales cycles (I hope you learn fast) - Reputation Risk (The pressure to use overly aggressive sales tactics risked damaging long-term industry relationships)

3
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