Okay Company to Work For - Senior Customer Service Representative Upwork Employee Review

3.0
Feb 6, 2024
Recommend
CEO approval
Business Outlook

Pros

Being Remote is fantastic. Working for the company is good, and I am treated well. Tools work well, and the open door policy of management makes getting issues taken care of, fairly painless.

Cons

The pay does not feel adequate for the work expectation. Any type of Vertical or Lateral movement in the company can be very difficult. Being a full time contractor has it's risks as well.

Explore other reviews about Upwork

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Place to work at

Cons

Back to office, 3 days a week office.

3.0
Jul 1, 2026
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

- People are great and smart

Cons

- Leadership doesn’t know what they are doing or asking for

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