Poor company to work for - Support Agent Upwork Employee Review

1.0
Sep 17, 2015
Recommend
CEO approval
Business Outlook

Pros

none none none none none

Cons

culture is not that great most are very rude and lazy, huge pay differences for the seasoned people of the company. They treat their customers very poorly as well. Ive seen hard workers lose their accounts because of system errors. customer support is trained to lie and say they violated terms instead of providing them the real reason. They are not a very good morale company.

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Pros

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Cons

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2.0
Jun 5, 2026
Recommend
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Pros

Pay and benefits were pretty good. Only reason I stayed.

Cons

Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

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