a look past the smoke and mirrors | a day in the life of BDRs at Upwork - Enterprise Business Development Representative Upwork Employee Review

2.0
Jun 29, 2023
Recommend
CEO approval
Business Outlook

Pros

- You get exposure to selling to a global audience and to major decision-making personas. - Flexibility in how you work, whether at the office or remote. - Officer perks - WFH stipend - The people who go into the office are amazing - Tech stack is amazing; Gong, Salesforce, Outreach, G-Suite, ZoomInfo, SalesNav, VidYard.

Cons

- BDR promotional path is shaky at best. Basically, the BDRs don't get promoted- like ever. - The organization is ran like College greek life- you need to hang with the cool crowd to even have a chance of upward mobility. - They set unrealistic KPIs and quota. Prior to a round of layoffs the sales projections were completely off. Nobody was making quota. - Very open sourced when it comes to learning. Managers are more caught up in new interviews than actually pulling reports and assisting with strategy to win new business. - Recruiter lied about quota attainment, so this is your red herring. - Sales Ops is no use for actual sales reps. As a BDR you will spend more time doing administrative work instead of actually doing your daily metrics and selling. Plethora of duplicate accounts, and bogus leads so be ready for that.

Explore other reviews about Upwork

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, very approachable, interesting problems

Cons

A lot of short term thinking and near future optimization

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits were pretty good. Only reason I stayed.

Cons

Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

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