Sinking Ship - Anonymous employee Upwork Employee Review

1.0
Jun 5, 2023
Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice coworkers Remote Work (for now) Wellness stipend, cell/internet stipend, etc. Mission of the company is cool and it does help people across the globe get work.

Cons

Some of the most inept leadership I have ever seen. It's no wonder that no less than 5 C-Levels have left the company in the past year. Upwork's Enterprise offering cannot compete with the Freemium Marketplace version. The Enterprise Product deficiencies are obvious, but rather than fix those issues, Upwork way over-hires sales reps, then throws countless irrelevant internal trainings/meetings at them. Upwork is then shocked when that doesn't work and then has layoffs. Rinse & Repeat. Research this company and you'll see they have a decent size round of layoffs almost every year. They would rather burn through people than address the Product issues.

Explore other reviews about Upwork

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, very approachable, interesting problems

Cons

A lot of short term thinking and near future optimization

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits were pretty good. Only reason I stayed.

Cons

Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

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