Upwork is in Upheaval - Compliance Agent Upwork Employee Review

4.0
Aug 20, 2015
Recommend
CEO approval
Business Outlook

Pros

It is a growing company that has great potential.

Cons

The merger with Elance and oDesk (now Upwork) has caused continual confusion in policies, procedures and standards. The company seems to be growing faster than management can make decisions. There is not enough forethought about how small changes have large impacts that the company, employees and the users will be suffering through for years.

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5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, very approachable, interesting problems

Cons

A lot of short term thinking and near future optimization

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits were pretty good. Only reason I stayed.

Cons

Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

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