Poor Executive Leadership on Sales Teams - Account Manager Upwork Employee Review

3.0
Mar 29, 2021
Recommend
CEO approval
Business Outlook

Pros

Upwork is a great place to make money and be at the front of the staffing industry. They are building an incredible platform to help company's be successful! I would recommend all business leaders to engage with Upwork.

Cons

The Executive Sales leaders need to go! They are bringing the same poor culture from the same company everyone use to work for. They've had their chance and nothing seems to be working with getting new clients. They need to act faster before we loose to our competitors. The HR and Sales leaders have built an organization that doesn't foster growth or career advancement. We continue to take steps back!

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Upwork Response
5y
Hey there, Thank you for caring enough to write this review. I would love to discuss your feedback. Please slack me so we can connect. -zoe

Explore other reviews about Upwork

5.0
Feb 25, 2026
Recommend
CEO approval
Business Outlook

Pros

Great people, very approachable, interesting problems

Cons

A lot of short term thinking and near future optimization

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits were pretty good. Only reason I stayed.

Cons

Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

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