Beware if joining sales/AM - goals are a moving target - Account Manager Upwork Employee Review

2.0
Mar 17, 2021
Recommend
CEO approval
Business Outlook

Pros

Office environment was great before we went fully remote due to COVID, pay is good if you're hitting goals, good benefits

Cons

Goals are unattainable because they are always changing - leadership comes out and says one thing and then changes it a few weeks later. Too much time spent in internal meetings and writing up documentation for internal meetings. Upwork has a huge culture of favoritism, if you were at Upwork pre IPO you are definitely treated better than newer employees. Middle managers lead by fear

Explore other reviews about Upwork

5.0
Jun 26, 2026
Recommend
CEO approval
Business Outlook

Pros

Good Place to work at

Cons

Back to office, 3 days a week office.

2.0
Jun 5, 2026
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits were pretty good. Only reason I stayed.

Cons

Chaotic leadership. People are constantly busy doing things that don't matter as there is no clear understanding of what the strategy is or what success looks like.

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